A SINCERE THANK YOU TO ALL FOR YOUR HEARTFELT MESSAGES AS WE CLOSE THIS CHAPTER.

I HAVE BEEN TOUCHED BY YOUR KINDNESS.

Shipping has now been completed.

Heat and Shipping

June 11, 2011

It is a delicate balancing act. Heat is not a friend to the stability of cream and serums. Long hours in a hot postal truck during the shipping process can break down the bonds which hold the emulsions together. Products from large companies are less subject to this because they are made with a long list of chemical additives whose sole purpose is to provide a smooth and creamy product. Our goal is to provide you with highly effective products with a minimum of petroleum and synthetic additives, but one of the side effects of this that the products are more sensitive to disruptions in temperature. It is a delicate balancing act. During the heat of summer we ship creams and serums with a cold pack to minimize the effects of heat. Even with this precaution, products can change character. The most common problem is some separation of components. Be assured that if this occurs, it does not in any way diminish the effectiveness of the skin care actives. Just shaking the jar or bottle is often enough to remix the potion. Refrigeration can be helpful with creams. Occasionally, shampoos are subject to heat and a simple shaking of the bottle is enough to put all the ingredients back together. Natural products are subject to natural processes and we continually strive to improve. Your feedback is essential. We are so appreciative of your emails and thank you for your interest in helping us be the best we can be. Continue to keep us informed of any and all aspects of our mission to help you be the best you can be.

Leave a comment

Comments will be approved before showing up.


Also in Abbey St Clare Blog

The Wheel is Turning. Abbey St. Clare has Closed.
The Wheel is Turning. Abbey St. Clare has Closed.

September 16, 2025

Hello Friends,

The wheel is turning. Transitions are on the horizon. It is with regret that after almost twenty years, Abbey St. Clare is winding down as retirement and a relocation take place in the near future. We will continue taking orders through September 15.

Continue Reading

Fix These 5 Hair-Washing Mistakes For Healthier Hair
Fix These 5 Hair-Washing Mistakes For Healthier Hair

June 10, 2025

Is your hair feeling brittle? Scalp dry? Locks not as lustrous as you want them to be? It’s possible you’re damaging your hair with five hair-washing mistakes. 

If you follow these guidelines, you will see significant improvement in your hair and scalp health. 

Continue Reading

Pamper Your Skin and Elevate Your Mood With Essential Oils
Pamper Your Skin and Elevate Your Mood With Essential Oils

April 07, 2025

Have you ever caught a whiff of cinnamon and felt a boost in your mood instantly? Do you feel calmer and more at ease when using lavender lotion before bed? If you said yes, it’s not just a figment of your imagination!

Ask anybody who uses essential oils regularly, and they’ll probably agree: these natural botanicals can have powerful, positive effects on your mood and overall wellness. 

Continue Reading